For owners whose reputation is the work
You built the business on craft. The office work is stealing from it.
People choose you because the work is careful. But quality work creates administrative weight: estimates, updates, documentation, scheduling, and rework that pull skilled people away from what they do best.
Review first
See Discovery DayThe profile is useful. The workflow map is what makes it actionable.
Use the Discovery Day to quantify the drag and decide what is worth implementing.