1. Information We Collect

Information You Provide

When you engage with our services or contact us, we may collect:

• Contact Information: Name, email address, phone number, company name
• Business Information: Information about your technology stack, SaaS subscriptions, and AI tools (provided during audits)
• Communications: Records of correspondence when you contact us

Information Collected Automatically

When you visit our website, we may automatically collect:

• Usage Data: Pages visited, time spent on site, referring URLs
• Device Information: Browser type, operating system, IP address
• Cookies: Small data files stored on your device (see Cookie Policy below)

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our audit and advisory services
• Communicate with you about your engagement
• Send you relevant information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption: Data at rest is encrypted using AES-256 standards; data in transit is secured via TLS 1.3
• Access Controls: Access to client data is limited to team members who need it for service delivery
• Secure Tools: We use enterprise-grade, SOC 2 compliant tools for document handling and communication
• NDAs: All engagements are covered by non-disclosure agreements

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy:

• Engagement Data: Deleted within 30 days after engagement completion and deliverable acceptance, unless you request otherwise
• Contact Information: Retained while we have an ongoing business relationship or as required by law
• Website Analytics: Aggregated and anonymized data may be retained indefinitely for analysis

5. Third-Party Services

We may use third-party services to help deliver our services and operate our website. These include:

• Analytics: Google Analytics (website usage analysis)
• Scheduling: Calendly or similar tools (appointment booking)
• Communication: Email service providers
• Cloud Storage: Encrypted cloud storage for document handling

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at privacy@tailoredaigroup.com.

7. Cookies

Our website uses cookies to improve your experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our website performance

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@tailoredaigroup.com
• Phone: (854) 845-5600
• General Inquiries: tgalente@tailoredaigroup.com